Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Request a quote
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automatic Collection

We automatically collect certain information when you:

• Visit our website
• Use our online services
• Interact with our emails
• Engage with our content on social media platforms

2.3 Third-Party Sources

We may receive information about you from various third-party sources, including:

• Business partners
• Subcontractors in technical, payment, and delivery services
• Advertising networks
• Analytics providers
• Search information providers

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information
• Send marketing communications
• Respond to your comments, questions, and requests
• Provide customer service and support
• Personalize your experience
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. How We Share Your Information

We may share your personal information with:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of EuroGuard Insurance, our customers, or others.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and process. However, no electronic transmission or storage technology is completely secure, so we cannot guarantee the security of your personal information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to your personal information.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You may request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. Please note that we may need to verify your identity before responding to your request.

8. International Transfers

We may transfer, process, and store your personal information in countries other than your country of residence, including the United States and other countries that may have different data protection laws than those in your country.

If you are located in the European Economic Area (EEA), we ensure that such transfers comply with applicable data protection laws, including by using standard contractual clauses approved by the European Commission or other appropriate safeguards.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from individuals under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

EuroGuard Insurance
Nyhavn 43
1051 Copenhagen, Denmark

Email: [email protected]
Phone: +45 12 345 678